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myABC.tv


Broadcasting a Unified Message
ABC Television Network and Brandopoly


Like many companies with dispersed sales and marketing teams, the ABC Television Network needed to ensure a unified brand message while drastically reducing its marketing and sales-related expenses. At the same time, it needed to provide its network of more than 200 affiliates with the ability to quickly create sales and promotion materials relevant to their local markets. To meet this challenge, ABC deployed a system that accelerated the process of producing brand-compliant materials, reduced the costs associated with the design and production of those materials and helped it realize a significant return on its initial investment in less than one year.

Sales and promotional staff at ABC's affiliates use advertisements, sell sheets, presentations and stationery to facilitate sales in their local markets. The creation of these materials previously involved frequent requests for assets—photograph, ad copy and graphics—from ABC headquarters. With design, approvals and other related processes, the timeline for the creation of a simple ad or sell sheet could stretch out to two weeks or more, adding additional costs to the process. And as a distributed network of corporate and independently operated affiliates, ABC often found its brand investments compromised by local interpretation.

ABC introduced Brandopoly's Brand Management System to its sales and marketing teams in May 2002. The ABC Brand Management System, myABC.tv, enables sales and marketing teams to instantly produce customized sales materials and deliver on-demand, brand-compliant resources whenever and wherever they are needed. ABC's brand resources are stored on secure, ultra-reliable servers managed by Brandopoly. Authorized users access the system through a Web-based interface that gives them a variety of design templates, news and the latest marketing information.

“Before myABC.tv, local markets had to contact corporate marketing to get approved artwork and copy, then send the completed work back to them for approval. Often this process took two weeks or more,” said Vice President of Affiliate Marketing and Promotion John Nuzzi. “Even when we provided access to artwork and ad copy, the materials often required customization, at additional cost, for use in their local market.”

The myABC system got its first real test during the introduction of the network's fall 2003 line-up. Each spring the networks present their affiliates not only with the new programming line-up but also with a new brand package or 'look and feel' to support the new programs. With myABC, the affiliates already had all of the programming images and marketing assets available through the Internet immediately following the announcement of the new season. The affiliates' promotional staffs were able to start working immediately with pre-approved sales, marketing and promotional resources available to them on myABC that they could tailor to their local markets.

Now, the myABC system gives sales, marketing and promotion staff at each of ABC's affiliates secure access to the company's brand resources via the Internet. Design templates accessed through a Web-based interface allow them to create customized ads, brochures, sell sheets, stationery and presentations at any time, from any Internet connection. Easy-to-use administrative functions allow ABC's marketing staff to instantly update assets and resources across the company so users have the most current marketing and sales materials. Real-time statistics give administrators information and control over who is using the system and how it is being used.

myABC has had an additional benefit for ABC's network of affiliates. Before myABC, benchmarks and best practices in sales and marketing were limited. Now the marketing and promotions resources of the entire network of ABC affiliates are contributing to a marketplace of opportunity. Sales sheets conceived in Spokane yesterday are being used in Chicago today. Last minute promotional items given the green light by the network today can be in front of the promotional director of every ABC affiliate tomorrow morning. In this way both ABC and its affiliates can easily and immediately create and distribute success stories via myABC.

“Because we had no system prior to myABC, each market was left to their own devices,” said John Nuzzi, vice president of Affiliate Marketing & Promotion, ABC Television Network. “As a result, we found little consistency in advertising, marketing and sales output.”

“Now, myABC lets us draw on the resources and experiences of the entire ABC network. We have an open marketplace of ideas with affiliates sharing success stories and ABC providing the local sales and promotional teams with the marketing and promotional resources they need in a fast, easy-to-use format,” Nuzzi said. Since introducing Brandopoly into its sales and marketing organizations, ABC Television reduced the expense of having to prepare, package and distribute resources to affiliates. They receive fewer requests for support from affiliates, meaning that corporate marketing staff spends less time dealing with those requests. Affiliates also spend less time and money planning and producing their promotional materials.

“Brandopoly has eliminated much of the cost and time involved in creating and disseminating marketing communications and sales support materials to our more than 200 affiliate stations,” said Nuzzi. “In terms of costs avoided and time saved, Brandopoly has delivered dramatic results to ABC and its affiliates.”

More Success Stories
:: ABC Television
:: myABC.tv
:: myhbomax.com

“Brandopoly is a godsend! It's so simple; in four clicks I have an ad.”
—Linda Tracy,
Promotions Manager,
Max Media



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